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When it comes to buying a business for sale, the most
exciting and anxious moments can be experienced when the time arrives
for you to enter into negotiations and made an offer. Just like every
other aspect to the buying process, your preparation will determine your
level of success.
Negotiating involves many independent personality
issues. When dealing with a seller you must bear in mind that this is a
very emotional time for them. They are looking to sell a business that
has benefited from their hard work and sweat. It can be quite a personal
adjustment for many and they do become irrational. They often feel as
though they are losing a part of themselves. Be sensitive to their
emotions but never at the expense of fabricating a good deal for you.
Find Their "Pain," Soothe It and You Win!
Everybody has their "hot buttons" in a deal. These
are the points that, in the mind of the buyer or seller, will make or
break the deal. Once you identify them and can find a way to ease their
concerns, you'll win. It works all the time.
The former method is usually more effective only
because you can read into a variety of issues once you see the structure
of a counter offer. However, asking them directly is a very accurate
way to measure this as well.
Get as close as you can to their figure but, in
exchange, get reduced interest rates on the balance of sale, extend the
first payment to 60, 90 or 180 days after closing, negotiate the first
year without interest, include the ability to payoff the note at anytime
without penalty or to make periodic lump sum payments towards the
principal. There are tons that you can do once you know their pain.
Preparation is The Key To Successful Negotiating
The average purchase agreement has over fifty
individual clauses to be negotiated. There is far more involved than
simply agreeing upon the price, down payment and terms.
Structuring The Offer
The offer will, in most cases, begin the ball
rolling on a potential acquisition. At times, this is the most effective
way to gain insight into the guts of the business. You may also be
dismayed to learn that you may in fact have to make an offer without all
of the data that you would like to have. As an example, you may only
gain access to the true financials after an accepted offer has been put
forth.
This is fine; no need to panic. You may be asking:
"how can I formulate an offer without all of the information?." A good
question in theory, but this is not always reality. Consider the fact
that sellers may be exposed to an onslaught of buyers and, not knowing
which ones are serious, they may choose to hold back certain
information.
On the other hand, don't be ridiculous. Table
something that forms the basis of a future meaningful conversation. Your
offer is, to a certain extent, a tool to prod the seller into playing
his or her hand and to get them to demonstrate their pain; the areas
that are fundamental to the deal - from their perspective.
There's nothing wrong if they are insulted. They may
or may not be, and you can always refine your offer as the case may be.
Additionally, a buyer's value of the business will certainly differ
from a seller. That's where negotiation comes into play. There are no
hard rules for what the terms of your offer should be. Each situation is
different. While it's not advisable to make unlimited offers expecting
one to catch on, you must make offers. Don't over engineer each
potential acquisition.
Once a business is of interest, you've done your
homework and you determine that you would, under the right conditions,
like to buy the business, get your offer in.
Generally, once an offer is accepted, you will have a
certain number of days to perform the financial due diligence. Allow
yourself enough time to conduct this.
The Last Word
Lawyers, Accountants and Business Supervisors - Everyone has an Opinion
Lawyers cannot negotiate your deal for you. They can
certainly help to ensure your protection from potential liabilities but
when it comes to negotiating the actual business deal, they are
definitely not the ones to act on your behalf. You'll want to hear their
point, but their input should be reserved for the areas in which they
are experts: the legal aspects of the deal.
As for accountants, they too have their role: the
input from a financial point of view and tax consequences. Leverage
their expertise as well, but do not let them influence the actual
business deal.
Business supervisors will stay by your side right
from the beginning to the end of transaction and gives you valuable
feedback along the way to avoid pitfall.
The Last Word
Great negotiators are not born; they evolve. Your
effectiveness will increase over time. Be creative. Be reasonable. Keep
the end result of putting a good deal together in your mind. Don't lose
patience. Don't be confrontational. If there is tough news to deliver,
let your business supervisor do it.
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