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Business owners looking to sell their businesses often
make some common errors when communicating with potential buyers, which
can be a significant hindrance in successfully closing a deal. If
you're ready to put your business on the market, knowing what buyers
want and need will help you to make the most of your business sale and
attract the best offers. In these trying economic times, this knowledge
is essential. Many seller difficulties result from not being
sufficiently aware of the following tricks of the trade:
Get Your Business in Shape
Potential buyers want to know that your business has good characteristics, such as location, a pleasing office space, high revenue stream, strong management, loyal client base, and a growing market base. If you can likewise convince your potential buyer that there are few risks incurred by buying your business, you're on the right track. That said, make sure your accounting books and financial statements are in order. If you're organized enough to present them with all the required information upfront, your potential buyer will feel more secure in knowing the business is well kept and offers great potential.
Make sure that you run your business in a steady
manner well before considering a sale, without making any drastic
changes that could result in revenue surprises. Nothing will make a
buyer more hesitant than seeing an unexpected earnings reversal or
irregular profitability that aligns with your for sale listing date.
Be Forthcoming
Knowledgeable buyers will conduct due diligence before making a business purchase, so don't hide any problems that your business has had, or currently faces. The buyer will eventually find out, I guarantee you. And when they uncover problems that you did not reveal upfront, they'll likely think you're hiding other things from them. And don't assume that you're in the clear if the sale has already been secured. If such problems are discovered after the purchase, you can be sued for fraud. So, be honest about the businesses risks and liabilities, as well as the real reason you're selling.
Establish a Business Transition Plan
Make sure the potential buyer can clearly visualize
owning the business. If they think clients, day to day functions and
even the business location prove unstable, they'll assume it's too much
of a risk.
Make sure that transferable agreements commit
clients to the business, and non compete agreements are recognized for
key managers. It also doesn't hurt to present your business and
marketing plan, were you to continue the business. While you should
never promise the buyer a certain level of prospective sales or profit,
presenting a plan can assure them you have the interests of the business
in mind and are willing to offer your best prediction.
It is important, especially for those who own a
retail business, that you have a lease that extends for a minimum of
five years. If not, buyers will be hesitant to buy and financial
institutions will think twice before giving out loans. A short lease
signals that the business may prove unstable, so it is essential that
you try to secure a transferable lease and lengthen the term, if
possible.
Also, at the appropriate time, it's important to
notify key management and employees that you will be selling the
business. Being honest with them upfront will help to encourage them to
stick around with a new owner. In turn, you can ensure the buyer that
they will continue to have strong and experienced leadership on board
right from the start.
Communicate With Buyers Early & Often
In an age where instant gratification is widespread -
in everything from email to fast food - buyers expect immediate replies
to their questions. In fact, 90% of initial sales inquiries are derived
from online searches. If they can send a quick inquiry, they expect a
quick response. Make sure you don't disappoint, as delaying will often
kill deals, even if it's just a quick note to say: "I'll get back to you
with that information next Tuesday."
Postponing your response often gives buyers the
impression that you're stalling to come up with a satisfactory answer to
hide a business inadequacy, even though that may not be the case. They
want assurance that you can answer any of their questions honestly and
succinctly.
Make sure to give buyers what they need to fully
assess their purchase decision. If the potential buyer becomes
frustrated with you, they'll likely think it's an early indication of
how they'll become frustrated with the business itself. Individuals new
to buying a business often do not know how/when to buy, what the
business is worth, and have fear over making a mistake. Open
communication and honesty will help put them at ease. Answer any
questions, and build a relationship of trust.
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